The iPhone 8 may come with some of the most advanced tech in the industry, but one of its simplest components is failing for some users.
Several owners are reporting a high-pitched crackling or static sound emitting from the iPhone 8 and iPhone 8 Plus’ earpiece during a phone call. The complaints are spread across forums, Apple support pages, and social media, and they don’t appear to be affecting users in a specific region. In fact, users confirmed the issue is happening across multiple mobile carriers both in the U.S. and internationally.
MacRumors user “vask” first posted about the issue on Sept. 22, the iPhone 8’s release day.
Is anyone else experiencing a crackling static noise from the earpiece during facetime or cellular calls? Strange thing is this noise happens randomly, roughly 1 in 3 calls. This is happening on iphone 8 plus.
The crackling can be heard during regular phone call and FaceTime calls. It seems to go away when the earpiece is put into speaker mode.
Here’s a video demonstrating the call quality issue.